We want our customers to be completely satisfied with their purchases. If you are not satisfied with your order, please contact us within 14 days of receiving your order to initiate a return or exchange. Items must be unused and in their original condition. We do not offer refunds on sale items. I'm the second paragraph in your Return & Exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. At The Merci Apparel, we value our customers and will do everything we can to ensure their satisfaction.